Frequently Asked Questions (FAQs)

We specialize in Medical, Construction, Health & Safety, and Transport & Logistics books. All books are carefully selected from reputable publishers to ensure accuracy and quality.

  • Orders are processed within 1–2 business days. Standard shipping within the United States typically takes 2–4 business days. Delivery times are estimates and may vary due to carrier delays or peak seasons.

We offer free standard shipping on all U.S. orders. There are no hidden fees. Customers are responsible for return shipping costs only if the return is not due to our error.

Once your order ships, you will receive a confirmation email with tracking details so you can monitor your package until it arrives.

  • Physical books can be returned within 30 days of delivery if they are unused, undamaged, and in their original packaging.
    Refunds are issued to your original payment method within 5–7 business days after we receive and inspect the returned item.
    Please refer to our Refund & Return Policy for complete details.

Yes. We replace items if they are defective, damaged, or incorrect. Please contact us within 7 days of delivery to arrange an exchange.

Contact us at contact@professionalbooks.shop within 7 days of delivery and include photos of the item and packaging. We will arrange a replacement or full refund at no extra cost.

You can reach our customer support team via email at contact@professionalbooks.shop or through our live chat support available on our website.

Still have questions?
We’re here to help with any inquiries about your order, product details, returns, or support.

  • Phone: +1 (864) 415-1467
  • Email: contact@professionalbooks.shop
  • Address: 110 Moore St, Arcadia, South Carolina 29320, United States

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)