At ProfessionalBooks, we are dedicated to getting your books to you quickly, securely, and without extra costs. All orders are shipped directly from our fulfillment facility in Arcadia, South Carolina, United States with Free Standard Shipping on every purchase — no hidden fees.
This Shipping & Delivery Policy outlines how and when your orders will be processed and delivered.
We currently ship orders only within the United States. Orders from outside the U.S. cannot be processed.
Processing Time
All orders are processed within 1–2 business days of purchase.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Time
We offer free standard shipping on all orders within the United States.
Estimated delivery time: 2–4 business days
(Delivery times may vary depending on local postal services and peak seasons)
Delivery Issues
If your order is delayed, lost, or arrives damaged, please get in touch with us at contact@professionalbooks.shop within 7 days of delivery.
For damaged or incorrect items, we may request photos to help us resolve the issue quickly.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your package in real time.
Incorrect Address
Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrectly provided addresses.
Address Changes
To update your shipping address, please contact us before your order ships.
Address changes cannot be guaranteed once shipping has begun.
Order Cancellations
Orders can be canceled within 24 hours of purchase by emailing: contact@professionalbooks.shop
Once the order is processed or shipped, cancellations are no longer possible.
Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and any relevant photos.
We will work with you to resolve the issue through a refund or replacement as appropriate.
Returns & Exchanges
If you are not satisfied with your purchase, please refer to our Refund & Return Policy for details on returns and exchanges.
Contact Information
- Phone: +1 (864) 415-1467
- Email: contact@professionalbooks.shop
- Address: 110 Moore St, Arcadia, South Carolina 29320, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)