Shipping Policy
At PharmaBooks, we are committed to delivering your books quickly, securely, and reliably. We currently ship from the United States and the United Kingdom to customers in the USA, UK, and Australia — with Free Standard Shipping on all orders.
Delivery Details
Processing Time: Orders are processed and dispatched within 1–2 business days.
Estimated Delivery Times:
- United Kingdom: 2–5 business days
- USA: 5–8 business days
- Australia: 7–12 business days
(Delivery times may vary depending on customs clearance, local postal services, and peak seasons.)
Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Shipping Fees
- Free Standard Shipping on all orders.
- No hidden costs or extra shipping charges.
Customs & Import Duties
For international orders (e.g., Australia), import duties or taxes may apply depending on your country’s regulations. These fees, if applicable, are the customer’s responsibility.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us at contact@pharmabooks.shop within 7 days of delivery.
For damaged or incorrect items, we may request photos to help resolve the issue quickly.
Refunds & Returns
- Books may be returned within 30 days of receipt if they are in original condition (unused and undamaged).
- Customers are responsible for return shipping costs unless the return is due to our error (wrong or damaged item).
- Shipping fees are non-refundable, but since we offer free shipping, only the return cost will apply (if not our mistake).
Contact Information
Phone Number: +44 7824 748365
Email: contact@pharmabooks.shop
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)